Pivotal
Managed IT Services

Offload the responsibilities of your business technology to Leverage IT’s Pivotal
program, and free up time for growth and innovation.

Are these issues happening to your business?

We’ve had a data disaster. We thought our systems were effectively backed up, but they weren’t.

We’ve invested in our business technology but aren’t making good use of it.

We’ve had a security breach. Our IT teams have run into email compromises, ransomware, and other threats on our network.

We lack confidence in our current IT service provider’s experience and knowledge.

Our teams don’t have a good platform for communicating and collaborating.

We need new technologies to increase our productivity and employee satisfaction.

Unoptimized IT isn’t a technical problem, it’s a business problem.

IT issues waste time that’s better spent on business processes and people. And that’s not the only risk factor: Working with frustrating technology lowers employee morale, and dealing with a business that has tech problems discourages customers and partners.

Our Pivotal IT Management program removes these risks by creating a best practices framework specifically for your requirements, and delivers improvements across your entire organization.

How your organization will benefit

Our Pivotal Managed IT monitors your systems and prevents issues before they escalate into problems.

Unlimited IT Support at no additional cost

Optimization of business applications, team efficiency, and effectiveness

Workforce education in IT best practices and cybersecurity

Risk management, data protection, and disaster recovery protocols

Structured business technology framework built on best practices

Why Choose Leverage IT Pivotal Managed IT Services?

One fixed monthly cost for managed IT support

Sub-30 minute response time on support requests

99.16% customer satisfaction rating

86% of our clients maintain best practice standards within 12 months.

* as measured over the last 6 months against deliverables

Results you can rely on

Clients who choose our Pivotal Managed IT Services see immediate improvement across their business processes.

High value technology advice and services focused on your business outcomes

Consistent business IT best practice implementations

Assessments and reporting with directed improvement plans

Increased employee and customer satisfaction levels

When you partner with Leverage IT, our engineers take on every aspect of your business technology from hardware fixes to compliance audits. And we invest in long-term relationships, so we’ll teach you how to get the maximum returns from your technology investments. Every tool in your IT ecosystem can promote growth, and we’ll teach you the most efficient ways to use them.

What our customers say

Leverage came up as a top contender

It was really easy to tell right away how above and beyond Leverage go, and how detailed they are in project and ticket management. All their feedback is so important – we weren't getting that with our other provider and it's very refreshing.

Karin FiskManager of Systems & Projects
Mary's Gone Crackers, Inc. | Conscious Eating®

Ongoing Project Management and Budget Tracking

We have zero downtime because we are in public safety. Leverage IT came in and started working quickly to understand our needs, the scope of the project, and its complexities. That coordination was really important and also helped with our budget tracking.

David McPartlandCaptain
The City of Berkeley Fire Department

File Server Dev & Maintenance for Consulting Company

The team's responsiveness and understanding of our needs have allowed us to produce effective solutions. Their expertise in the Microsoft suite of products has been critical to our ongoing success. Leverage IT Consulting's professionalism and reliability are hallmarks of their work.

Peter MarschallOperations Manager
Social Entrepreneurs, Inc.

Overcoming POS System Frustrations with Expert Guidance

We have purchased Point of Sales (POS) systems in the past and encountered many frustrations. The systems either did not meet our expectations or we misunderstood their capabilities. Hiring Leverage IT changed that; they assessed our needs, worked with our team, and helped us choose the right system. Now, we have a new POS system in place and are very happy with it. Thank you, Leverage IT, for all your help."

JoAnnCFO, Pizza Plus, Inc.