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Help yourself: use these Office 365 features

Need help getting some work done? Microsoft constantly releases new Office 365 features that can give you an edge over the pile of work on your computer. With some of the new Office 365 features, you can Skype over a document with your coworkers, plot charts into Excel with ease, and even sign for a […]

Warning signs your computer has malware

With the rise of eCommerce and online banking, cybercrime has evolved. Like criminals who pull smash-and-grab jobs, they go where the money is. However, unlike bank robbers, cybercriminals do their best to avoid detection by letting malware do the work for them. Viruses and ransomware sneak into PCs to quietly steal passwords, financial credentials, and […]

What goes into a business continuity plan?

Events out of your control can disrupt your business operations. While you can’t necessarily control the unexpected, you can take some precautions to prevent most business disruptions. Here are some things to consider when developing a business continuity plan (BCP). Backup your data, applications, and servers Today, companies are more dependent than ever on IT […]

Make the most out of your O365 subscription

It may seem as if Office 365 is merely Microsoft’s way of joining the online subscription bandwagon, but that’s not the case. O365 is Microsoft’s way of upgrading its ubiquitous Office suite by augmenting it with cloud features. Office apps and the files you create with them are accessible wherever there’s an internet connection, but […]

Productivity tip: Email automation

If you’ve ever received what looked like a personalized email from a huge corporation, there’s a good chance it was actually written using an email automation platform. This technology saves time and money while strengthening customer relationships, and contrary to popular belief, it is well within most SMB budgets. What is email automation? Usually included […]

A Smooth New Hire Onboarding

A simple wish in a complex world. Lessons learned from onboarding experts.

Recently we discovered a user who had worked for one of our clients for an entire year but was still using the same login username of her predecessor. We made the obvious recommendation of creating a proper username and the client agreed.

Are We Getting the Right IT Support?

With change comes risk, and we’re all familiar with the dynamics of progress in technology, the business environment and every competitive company. New systems can be vulnerable, lapsing out of support periods, their critical devices timing out of warranty, and updates are easy to overlook and forget. Then there’s the devices and apps used without integration of control, leaving the company misaligned and uncovered in services.

Why Do We Need vCIO Services?

Problem:

Gathering the requisite information to make timely decisions on IT is crucial. There are varied tools for the help desk, projects, network, security and assets. If there is no clear reporting on what you have or your key performance indicators, you are driving your company blindly. As the complexity of IT increases, so does the importance of quality information in making good decisions.