Why Do We Need vCIO Services?

Why Do We Need vCIO Services?

Why-Do-We-Need-vCIO-Services

vCIO Client Advisory: IT Reports Management

Problem:

Gathering the requisite information to make timely decisions on IT is crucial. There are varied tools for the help desk, projects, network, security and assets. If there is no clear reporting on what you have or your key performance indicators, you are driving your company blindly. As the complexity of IT increases, so does the importance of quality information in making good decisions.

Benefit:

The Leverage vCIO service collects all possible intelligence from the IT infrastructure, management, assets, service desk performance and security. Everything is together in a data warehouse where data can be analyzed and reports are generated regularly. It helps to be aligned with the service provider, set clear expectations of their performance managing the IT service and asset portfolio effectively.

Deliverable:

  • Weekly Internal report
  • Monthly Client Planning report
  • Set up dashboard
  • Quarterly IT Best Practice deep analysis and review
  • IT Management Tools (PSA, RMM etc) connected

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